FAQ

Purchase

Your purchase in binding, when you receive an order confirmation from Annro

Prices

All prices are in Danish Kroner (DKK) and include 25% VAT.

Delivery

Your order will be shipped within 1-2 work days, if the item is in stock. 

All orders should be delivered within 3-5 work days at your selected delivery address or nearest post office.

You will receive an email with tracking details, when your order has been shipped.

Payment

All transactions are made through PayPal or Credit Card. 

The payment will be charged from your credit card, when the order has been shipped. 

Returns

In accordance with the Sale of Goods Act you have the right to return your unused good within 14 days after receiving them. 

Return address

ANNRO
Dieselvej 20, 3. tv.
2450 København SV
Denmark

Refunds

When we receive the returned goods, we will check it and refund the payment, if the goods have not been damaged. 

Privacy Policy

When you purchase from ANNRO, we will use the following information: 

Name

Address

E-mail address

Phone no. 

We collect these informations to be able to deliver the goods to you. These informations are only knows by employees at ANNRO and the delivery companies.

No information will be encrypted. No information will be released to third parties and we will not register any sensitive information.